Wellbeing Champion Training
Train Wellbeing Champions
Understand Mental Health
Learn How to Approach Conversations
Empower Staff
Wellbeing Champion Training
Course Overview
Every workplace needs people who can spot when others aren’t doing so well and know how to offer the right kind of support. That’s why Wellbeing Champions are needed.
This training helps your champions build confidence in talking about mental health, recognising early signs of stress, and guiding colleagues towards the right help. It’s about creating a culture where people feel safe, valued, and cared for. Not just as employees, but as humans.
Whether you’re setting up your first wellbeing network or strengthening an existing one, this training gives your champions the tools, knowledge, and empathy to make a real difference day-to-day.
Course Highlights
✔ Understanding wellbeing: What wellbeing really means, and how it spans physical, mental, emotional, social, and spiritual domains.
✔ The wellbeing continuum: Seeing wellbeing as something that naturally fluctuates — and how to support yourself and others along the way.
✔ What shapes wellbeing: Exploring internal and external factors that can boost or challenge how we feel and function.
✔ Work and wellbeing: How our jobs can both support and strain us, and the link between wellbeing and performance.
✔ Spotting early signs: Recognising when someone’s wellbeing may be declining, and how to notice changes in yourself too.
✔ Common challenges: Understanding how physical health, stress, anxiety, low mood, neurodivergence, bullying, or exclusion can affect wellbeing.
✔ Defining the champion role: Setting clear boundaries and understanding what’s within (and outside) your role.
✔ Supportive conversations: How to listen with empathy, create psychological safety, and think together about next steps.
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What You Will Gain
✔ Confidence in supporting others with their mental wellbeing
✔ Psychologically informed training
✔ Management and employee training
✔ Clear workplace signposting strategies
✔ Reduced stigma across teams
Delivered by Psychological Professionals
Our wellbeing champion training is delivered by our in-house trainers who have extensive psychological experience.
✔ Registered with BACP.
✔ MSc or BSc in Psychology or Organisational Psychology.
✔ Over 15 years experience delivering across a variety of industries including education, NHS, finance, manufacturing, tech, hospitality, law enforcement and local authorities.
✔ Continuous CPD and research to ensure content is relevant and up to date.
What is Wellbeing Champion Training?
Wellbeing Champion Training prepares a group of staff to become confident, compassionate points of contact for colleagues. You’ll learn practical skills for having supportive conversations, spotting early signs of poor wellbeing, and guiding people towards appropriate help. The course mixes short theory with hands-on practice so that your champions leave ready to act, not just to advise.
Why Should Businesses Care About Employee Wellbeing?
When someone in your team is struggling, it rarely stays invisible for long. You might notice deadlines slipping, more sick days creeping in, or that spark of enthusiasm fading. Sometimes it shows up quietly: a tired “I’m good” in a meeting, or a colleague who starts turning their camera off more often.
Workplaces thrive when people feel safe, supported, and able to bring their full selves to work. When you ignore wellbeing, stress and burnout can ripple through a team, affecting morale, creativity, and even retention. But when organisations take it seriously, the results are felt everywhere: better collaboration, higher engagement, and fewer people running on empty.
Supporting wellbeing is a core part of good management. When leaders show empathy and create space for honest conversation, people are more likely to speak up early, seek help, and stay committed. And that’s good for everyone—your people, your culture, and your bottom line.
What are Wellbeing Champions?
Think of a Wellbeing Champion as the colleague people naturally turn to. The one who always notices when someone’s not quite themselves. Maybe it’s Sarah from Finance who checks in with everyone before a big deadline, or Amir from IT who somehow knows when you need five minutes of fresh air and a chat.
Wellbeing Champions are employees who care deeply about creating a kinder, more supportive workplace. They’re trained to listen, offer reassurance, and guide people towards the right help. They don’t directly fix problems, but they help others feel heard and less alone.
They bridge the gap between everyday conversation and professional support. They help break down stigma, encourage openness, and remind colleagues that looking after mental health isn’t just something we do when things go wrong, it’s part of how we work well.
Whether it’s starting wellbeing initiatives, spotting early warning signs, or simply being a steady presence when things feel tough, champions play a key role in shaping a culture where people genuinely care about one another.
Factors to Consider When Electing Your Wellbeing Champions
Choosing the right people to be wellbeing champions can make all the difference. It’s not just about enthusiasm. It’s about trust, boundaries, and balance. Here are some key things to think about:
- Volunteers: People who put themselves forward are usually passionate and genuinely motivated. Their impartiality can be valuable because they’re seen as a safe, neutral space. The only potential challenge is that colleagues who don’t know them well might hesitate to open up.
- Managers: Upskilling managers as champions can be powerful because they already have established relationships with their teams. However, employees might fear being judged or worry that what they share could affect their role. Being open about confidentiality and purpose helps reduce that barrier.
- A balanced mix: Often, the best approach is a combination: volunteers from across departments and a few trusted managers. This gives people options, so they can choose who they’re most comfortable talking to.
- Diversity and representation: Wellbeing looks different for everyone. Having champions from a range of backgrounds, roles, and experiences helps ensure all voices are reflected and supported.
- Capacity and support: Champions need time and space to do their role properly. Protecting time in their schedule and providing ongoing training prevents burnout and keeps motivation high.
- Boundaries and trust: The role can be emotionally demanding. Clear parameters around what’s appropriate to discuss (and when to refer them to a professional) helps protect both the champion and the colleague they’re supporting.
Organisational and Systemic Considerations
Wellbeing Champions can make a meaningful difference, but they can’t hold the weight of an organisation’s wellbeing strategy alone. They’re the listening ears, the bridge between colleagues and support, but they need the right environment to thrive.
If a business expects champions to flourish without addressing wider pressures (unmanageable workloads, unclear policies, or a culture of silence) their impact will be limited. Champions can start important conversations, but leadership and systems have to respond.
That means creating space for feedback and acting on it, not just collecting it. It means giving champions time, supervision, and visible backing from senior leaders. It also means recognising that wellbeing is everyone’s responsibility, not an add-on or a tick-box exercise.
When the structure supports the champions, and the champions support the people, real change starts to happen. That’s when wellbeing becomes part of how the organisation works, not just something it talks about.
What You Can Expect from PMAC’s Wellbeing Champion Training
Our Wellbeing Champion Training is designed to build confidence, empathy, and practical know-how. It’s not about theory for theory’s sake. It’s about helping real people support each other in real workplaces. By the end of the course, your champions will feel ready, supported, and inspired to make a difference.
Here’s what to expect:
- Clear boundaries and role clarity: Champions will know what’s within their role, what’s not, and how to protect their own wellbeing while supporting others.
- Practical communication tools: Learn how to start supportive conversations, listen without judgement, and respond with confidence and care.
- Early recognition skills: Spot the subtle signs that someone might be struggling and know what to do next.
- Confident signposting: Understand what support is available and how to guide colleagues towards it in an empowering way.
- Tailored ideas and initiatives: Explore simple, effective wellbeing activities suited to your team and culture.
- Flexible delivery: We shape the training around your organisation’s capacity. From short sessions to full-day workshops, online or in person.
- Sustainable support: Champions leave with practical strategies, follow-up guidance, and renewed enthusiasm for creating a healthier workplace.
Every organisation is different, and so is every team of champions. Our training gives yours the skills, language, and confidence to spark genuine cultural change, one conversation at a time.
FAQ's
This training is ideal for anyone who cares about creating a more supportive, open, and mentally healthy workplace. Whether you’re a manager, team member, or volunteer who naturally looks out for others, the course equips you with the confidence, language, and practical tools to make a positive difference day-to-day.
We offer flexible delivery options to suit your organisation’s needs — from bite-sized online sessions to in-depth, full-day workshops. The format can be adapted for teams of any size, ensuring the learning fits around your workplace’s schedule and priorities.
No prior experience is needed. The training is designed to be inclusive and accessible for everyone, regardless of background or role. We focus on building understanding, empathy, and confidence step by step, so every participant leaves feeling capable and supported.
Your champions will leave with a clear understanding of their role, practical communication skills, and the confidence to have supportive conversations about wellbeing. They’ll know how to spot early signs of distress, signpost effectively, and maintain healthy boundaries — helping to create a workplace culture where people feel seen, valued, and cared for.
See our guide on Wellbeing Champions in the Workplace for further information.
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