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EDI Training
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Understand Diversity, Equality & Inclusion
Build Confidence in Staff
Introduction to Intersectionality
Develop Inclusive Behaviours
Equality Diversity and Inclusion Training
People do their best work when they feel respected, valued, and safe to be themselves. Yet many employees still experience exclusion, bias, or barriers that affect their wellbeing and performance.
Our Equality, Diversity and Inclusion (EDI) Training helps organisations create more inclusive workplaces through practical, engaging learning. Participants gain the knowledge, confidence, and skills needed to support colleagues, challenge bias, and contribute to a culture where everyone can belong.
Course Highlights
✔ Understanding diversity, equality, inclusion, unconscious bias, and microaggressions
✔ Building confidence in using inclusive and respectful language
✔ Exploring how biases develop and their impact on workplace culture
✔ Understanding the link between inclusion and psychological safety
✔ Recognising cultural differences and the value of diverse perspectives
✔ Supporting colleagues during social, political, and cultural challenges
✔ Gender inclusion, pronouns, and creating respectful workplaces
✔ Understanding visible and invisible disabilities through the social model of disability
✔ Introduction to intersectionality and its relevance in the workplace
✔ Developing inclusive leadership behaviours that support belonging and wellbeing
Remote and Nationwide Training Available
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Understanding Equality, Diversity and InclusionUnderstanding Equality, Diversity and Inclusion
Equality, diversity and inclusion are often spoken about together, but each plays a different role in creating a healthy workplace culture.
Equality is about fairness. It means giving people access to the same opportunities and reducing barriers that may prevent them from succeeding. In practice, this can influence everything from recruitment and career progression to workplace policies and support.
Diversity refers to the differences that make each of us unique. These differences may include our age, ethnicity, gender, disability, religion, sexual orientation, socio-economic background, life experiences, and ways of thinking. A diverse workforce brings a wider range of perspectives, ideas, and strengths.
Inclusion is what helps people feel they belong. It’s about creating an environment where individuals feel respected, valued, and comfortable contributing their ideas without fear of judgement.
Our Equality, Diversity and Inclusion Training can help you understand how these concepts shape everyday workplace experiences. Through practical examples and discussion, we’ll turn complex topics into meaningful learning that you can apply with confidence.
Why EDI Training Matters
Most people want to create respectful and inclusive workplaces. However, exclusion is not always intentional. It can appear in the questions we ask, the assumptions we make, or the workplace practices we’ve never stopped to examine.
EDI Training helps organisations recognise these challenges and respond with greater awareness, confidence, and understanding.
Without the right knowledge, employees may unintentionally:
Overlook talented candidates during recruitment. A hiring manager may favour applicants who share similar backgrounds, experiences, or communication styles without realising it. Unsurprisingly, this can limit diversity of thought and create barriers for talented individuals.
Create environments where people feel unable to speak up. An employee who regularly hears jokes about their identity or experiences repeated microaggressions may stop sharing ideas, raising concerns, or contributing fully in meetings.
Make assumptions about colleagues’ experiences. A team member with an invisible disability may be viewed as disengaged or underperforming when they are actually struggling with barriers that have not been recognised or accommodated.
Exclude people through everyday language and behaviour. Something as simple as repeatedly mispronouncing a colleague’s name, making assumptions about family structures, or dismissing cultural traditions can leave people feeling unseen and disconnected.
Miss opportunities to support employee wellbeing. Social and political events can have a significant impact on employees from marginalised communities. Leaders who understand this are often better equipped to offer meaningful support and create a sense of psychological safety.
Struggle to manage diverse teams effectively. Different communication styles, cultural norms, and lived experiences can sometimes lead to misunderstandings. When handled well, these differences become strengths rather than sources of tension.
With our training, your team can explore these real workplace scenarios in a safe and supportive environment. By developing a deeper understanding of bias, belonging, and inclusion, organisations can create cultures where employees feel respected, valued, and able to perform at their best.
What You Will Gain
✔ Understanding of EDI and its importance
✔ Guidance around adhering to EDI in the workplace
✔ Management and employee training
✔ Supporting colleagues and gender inclusion
✔ Increased cohesion and empathy within teams
Delivered by Psychological Professionals
Our EDI training is delivered by our in-house trainers who have extensive organisational psychological experience.
✔ Registered with BACP
✔ MSc or BSc in Organisational Psychology
✔ Over 15 years experience delivering across a variety of industries including education, NHS, finance, manufacturing, tech, hospitality, law enforcement and local authorities
✔ Continuous CPD and research to ensure content is relevant and up to date
Who Is This EDI Training For?
Creating an inclusive workplace is a shared responsibility. While leaders play an important role in shaping culture, every employee contributes to how colleagues experience the workplace each day.
Our Equality, Diversity and Inclusion Training is suitable for:
Leaders and Managers
Managers influence everything from recruitment decisions and team culture to employee wellbeing and psychological safety. This training helps leaders recognise potential biases, support diverse teams, and create environments where people feel comfortable contributing and speaking up.
HR Professionals
HR teams are often responsible for developing policies, managing employee relations, and supporting workplace culture. Our training provides practical knowledge that can help strengthen inclusion across the employee experience.
Wellbeing Champions and Employee Networks
Employees who support wellbeing, diversity, or inclusion initiatives can use this training to build confidence, improve awareness, and better support colleagues across the organisation.
Customer-Facing Teams
Employees who interact with clients, customers, patients, or service users benefit from understanding how different experiences, identities, and perspectives can influence communication and engagement.
All Employees
Workplace culture is shaped by hundreds of small interactions every day. Who gets interrupted in meetings. Who is invited into conversations. Whose ideas gain traction. Which jokes are laughed at, and which comments make someone think twice before speaking again.
Our training can help employees better understand different experiences, challenge assumptions, and communicate more thoughtfully with each other. The result is stronger working relationships, fewer misunderstandings, and teams that are better equipped to learn from one another’s perspectives.
What Participants Will Learn?
Our Equality, Diversity and Inclusion Training combines practical knowledge with real workplace application. Participants will explore the factors that shape workplace experiences and learn how to contribute to a more inclusive and psychologically safe culture.
Understanding Equality, Diversity and Inclusion
Participants will build a strong foundation in key EDI concepts, including diversity, inclusion, unconscious bias, microaggressions, and marginalisation. The training explores what these terms mean in practice and why they matter in today’s workplaces.
Building Confidence in Inclusive Communication
Language evolves, and many people worry about saying the wrong thing. We aim to help participants develop confidence in using respectful and inclusive language, while understanding the importance of staying open to learning and adapting over time.
Recognising Bias and Its Impact
Bias influences how we interpret situations, make decisions, and interact with others. Participants will explore where biases come from, how unconscious bias can affect workplace experiences, and the role it plays in recruitment, performance management, teamwork, and psychological safety.
Understanding Different Lived Experiences
Employees often experience the workplace in very different ways. Through discussion and reflection, participants will develop a greater understanding of:
• Cultural differences and the strengths that diverse perspectives can bring to a team
• The impact social and political events can have on employees from marginalised groups
• Gender inclusion, including the role of pronouns and respectful communication
• Visible and invisible disabilities, common workplace barriers, and the social model of disability
Exploring Intersectionality
No one is defined by a single characteristic. Participants will be introduced to intersectionality and learn how overlapping identities and experiences can influence the opportunities, challenges, and barriers people may face.
Supporting Inclusion Through Everyday Actions
Creating an inclusive workplace is not the responsibility of one team or department. Participants will leave with practical ways to challenge assumptions, support colleagues, and contribute positively to workplace culture through everyday interactions and decisions.
The Benefits of EDI Training for Your Organisation
When employees understand how different experiences, perspectives, and identities can shape the workplace, they are better equipped to work collaboratively, communicate effectively, and support one another.
Equality, Diversity and Inclusion (EDI) Training can help organisations:
✔ Reduce misunderstandings and workplace tensions. Many workplace conflicts stem from assumptions, communication differences, or a lack of awareness. EDI training encourages greater understanding and can help people approach conversations with curiosity rather than judgement.
✔ Strengthen psychological safety. Employees are more likely to share ideas, raise concerns, admit mistakes, and ask for support when they feel comfortable doing so. Creating this environment can lead to better collaboration and problem-solving across teams.
✔ Support employee wellbeing. Feeling excluded, overlooked, or misunderstood can have a significant impact on mental wellbeing. EDI training helps organisations recognise the factors that may affect employees’ experiences and create more supportive working environments.
✔ Improve leadership confidence. Managers are often expected to navigate sensitive conversations, support diverse teams, and respond appropriately when concerns arise. Training helps leaders develop the awareness and confidence needed to handle these situations more effectively.
✔ Create fairer workplace practices. From recruitment and promotion decisions to everyday team interactions, EDI training helps employees recognise potential biases and consider how workplace processes can affect different groups of people.
✔ Encourage a wider range of perspectives. Teams are often at their strongest when people feel comfortable challenging ideas, sharing different viewpoints, and contributing their unique experiences. This can lead to more creative thinking and better decision-making.
✔ Strengthen employee engagement and retention. People are more likely to stay with organisations where they feel able to contribute, develop, and be themselves without having to hide aspects of who they are.
✔ Demonstrate a genuine commitment to inclusion. Employees increasingly want to see meaningful action rather than statements on a website. Providing EDI training shows a willingness to invest in learning, growth, and creating positive workplace experiences for everyone.
How Our Equality, Diversity and Inclusion Training Is Delivered
We keep our training flexible, so it fits around your organisation. Not the other way around.
Our EDI training can be delivered in a format that suits your team, your schedule, and what you want to achieve from the session.
Delivery options include:
Live online training – Interactive sessions delivered via video platform, ideal for remote or distributed teams
In-person workshops – Delivered at your workplace, allowing for deeper discussion, collaboration, and team engagement
Hybrid delivery – A combination of online and in-person sessions, depending on your team structure
We offer a range of formats depending on how in-depth you want the training to be. If you’re not sure what format is right, we’ll help you choose an approach that fits your goals, team size, and time available.
Tailored to Your Organisation
We tailor the training to reflect:
• Your industry and working environment
• The specific pressures your teams are facing
• Your current level of awareness and confidence
• The roles of those attending (managers, employees, or mixed groups)
This means the training feels relevant from the start and grounded in real situations your team will recognise, not generic examples.
Why Choose PMAC for EDI Training?
At PMAC, we understand that inclusion is about more than policies, procedures, or getting the terminology right. It’s about the experiences people have when they come to work each day.
Our Equality, Diversity and Inclusion (EDI) Training combines practical workplace learning with expertise in mental health, wellbeing, and psychological safety. Participants are encouraged to reflect, ask questions, and explore real-life scenarios in a supportive learning environment.
As people understand how bias, assumptions, and workplace culture can affect others, they are better equipped to build stronger working relationships, communicate more effectively, and contribute positively to their teams.
Whether you’re looking to strengthen an existing inclusion strategy or start important conversations across your organisation, our training provides practical insights that participants can apply long after the session has ended.
Understanding Your Responsibilities Under the Equality Act 2010
A promotion overlooked. A joke that crosses a line. A talented employee who stops speaking up because they no longer feel comfortable doing so.
Workplace discrimination is not always obvious, but its impact can be significant. The Equality Act 2010 provides legal protections against discrimination, harassment, and victimisation.
Our EDI Training helps you understand these responsibilities in a practical way, giving your team the knowledge and confidence to recognise risks, challenge harmful behaviours, and support fairer workplace experiences for everyone.
Get in Touch to Book Your EDI Training
Whether your organisation is beginning its inclusion journey or looking to strengthen existing initiatives, our training provides practical learning that can be applied across all levels of the workforce.
Fill in the enquiry form below or get in touch with our team to discuss your requirements. We’ll come back to you promptly to talk through the next steps.
FAQ's
EDI training helps employees and leaders better understand different experiences, identities, and perspectives in the workplace. It provides practical tools for creating fairer, more inclusive environments where people can work together effectively and feel able to contribute.
Small actions can have a big impact on how people experience work. EDI training helps organisations recognise potential barriers, challenge assumptions, and create workplaces where employees are more likely to collaborate, share ideas, and support one another.
EDI training is suitable for employees at all levels, including leaders, managers, HR professionals, wellbeing champions, and customer-facing teams. Creating an inclusive workplace is a shared responsibility, not the responsibility of one department.
Our training covers key EDI concepts, unconscious bias, microaggressions, inclusive language, cultural awareness, gender inclusion, disability awareness, intersectionality, psychological safety, and practical ways to support inclusion at work.
Psychological safety grows when people feel comfortable sharing ideas, asking questions, and speaking up about concerns. EDI training helps participants understand the behaviours and workplace dynamics that can either strengthen or weaken that sense of safety.
While unconscious bias cannot be eliminated entirely, it can be recognised and managed. Our training helps participants understand how bias influences decisions and interactions, giving them strategies to make more thoughtful and informed choices.
We offer Equality, Diversity and Inclusion training both online and in person. Sessions can be delivered as workshops, webinars, leadership programmes, or tailored training solutions to suit your organisation’s needs.
Yes! We can tailor training to reflect your organisation’s challenges, goals, policies, and workforce. This helps make learning more relevant, practical, and meaningful for participants.
Inclusion is not a one-time conversation. Many organisations benefit from regular refresher sessions, leadership training, and ongoing learning opportunities that keep inclusion visible as workplaces and employee needs evolve.