Change Management Training

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Helping Implement Business Change

Managing Staff Reactions to Change

Learn How to Approach Conversations

Empower Managers

Change Management Training

Our Change Management Training will give you a detailed insight into business change, the impact this can have on an organisation, and most importantly, how to manage this change effectively. 

Our team has the unique advantage of vast psychological and lived experience to ensure your team are trained to the highest standard.

Course Highlights

A detailed look at what change is and the impact is has on the business

The different types of change and the impact they have

Looking at the impact that change can have on employees’ mental health and wellbeing

Knowledge is power: Explaining the change curve and understanding each milestone throughout change

Teaching actionable skills and techniques to manage change effectively – whether at leadership, manager or employee level. 

Skills practice to help delegates understand the techniques available – and how and why they work. 

 Remote and Nationwide Training Available
1 - 8 hours (depending on content)

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    Great Neurodivergence for Managers webinar - very passionately delivered and Hayley is extremely knowledgeable about her subject matter. Would recommend!
    Kirsty Watson
    Kirsty Watson
    I recently joined a free webinar and it was fab! Very informative without feeling overwhelming or boring.
    Jessica Stone
    Jessica Stone
    Our company used PMAC for various bespoke training sessions and wouldn't hesitate to recommend them. Communication was excellent and efficient, and the sessions themselves were incredibly helpful, engaging and enjoyable. The PMAC team were a joy to work with and we look forward to having them back again soon.
    Glass Marketing
    Glass Marketing
    Really informative and gave me a good insight into how Neurodiversity affects things. Would 100% recommend.
    Lauren Yates
    Lauren Yates
    The Neurodiversity in the Workplace session I attended was brilliant. Since my son received his Autism diagnosis, I have attend lots of training, webinars and conferences. This session was by far the most informative. It was delivered with enthusiasm and by someone with lived experience. I would highly recommend this session.
    Helen Harris
    Helen Harris
    Attended the Neurodivergence in the Workplace bitesize webinar. A lot of content covered in 45 minutes by the wonderful Hayley. Extremely informative and helpful in how neurodivergence in the workplace can be better supported. Thank you pmac team.
    Max Last
    Max Last
    We had a training session provided by Hayley from PMAC. The training was informative, engaging and all participants were encouraged to participate during the session. Would definitely recommend Hayley and PMAC if you have any training needs! 5* all the way!
    Kaine Beetham
    Kaine Beetham
    PMAC wrote two articles on mental health issues for unpaid carers which were published on our website and in our magazine, Carers News. We were delighted with the quality of the both the pieces, particularly how they related to our target audience, and the positive response they received.
    Carers Support Centre
    Carers Support Centre
    I approached PMAC for some training earlier this year to improve my ability to support our staff members. The training was absolutely brilliant. They phoned me in advance to get an idea of what exactly I needed, and how they could best tailor it to our business/ individuals. This really helped to personalise the experience - I've had so many instances of generic training in the past - it was great that they considered what elements they could specifically touch on in order to make the training bespoke for us. On the day itself, we did virtual training (although in person was also an option). The quality of the video/audio was great. The trainer (Hayley) was absolutely wonderful. She had prepared an extremely thorough and engaging presentation for us. The training lasted for 4 hours but had a couple of breaks in which did help. It was great to have training from someone who has such a well rounded knowledge of the issues we wanted to learn about, and her delivery was excellent - she was open to answering uncomfortable questions - and encouraged us to be open and not shy away from what could have been quite delicate issues. She then followed up the training with the power point, and assured us that we could call for help again if needed. 10/10 experience - would very very highly recommend! Thank you Hayley and Peter for all of your help!
    Charlotte Kippax
    Charlotte Kippax
    Hayley is a really engaging presenter and the two ‘Introduction to Neurodivergence’ webinars that she ran for us were excellent. The content was super interesting and informative, and it was a great opportunity to open up conversations in the team about neurodivergence. The feedback from everyone (myself included!) was really positive and I’d definitely recommend PMAC to anybody looking for mental health training.
    Erica Mackay
    Erica Mackay

    The Fear of The Unknown

    Greek philosopher Heraclitus said that the only constant in life is change. We’ve all experienced it. We can’t escape change. So, if some form of change is a daily occurrence for everyone, why do many of us find it so scary or challenging? 

    There are many reasons that ‘change’ can be challenging. Still, a considerable part of the fear of change is the inherent fear of the unknown. It often arises when faced with significant shifts in our professional or personal lives.   

    As individuals, we tend to establish comfort within habitual patterns and routines. The prospect of change introduces a disruption to this comfort, inducing feelings of fear and uncertainty.  

    But change is expected and necessary, especially when it comes to business. So, we must be able to adapt and welcome change instead of facing it with trepidation.   

    Why Can Change Be So Challenging?

    If you fear change, you’re not alone. A nationwide study of the UK found 27% of Brits claim they are panicked by change. In fact, 22% of British people stay in a job they don’t enjoy due to the fear of change. So, what makes breaking usual habits so jarring? 

    1. Change challenges our comfort zones.

    We humans are creatures of habit, often finding solace in routine. Change implies stepping out of this comfort zone and venturing into the unknown, which can instigate fear and resistance. 

    Workday stress
    1. Change can also be synonymous with loss.

    It often means letting go of familiar processes and embracing new ones. This loss can be challenging to accept, predominantly when the existing methods function adequately.  

    1. Change often involves uncertainty.

    Even if you envision a positive outcome, there’s always some degree of uncertainty about how things will unfold.  

    1. Change requires adaptation and learning.

    It demands individuals to learn new skills and adapt to new situations. This can be mentally demanding and often causes stress, especially when the pace of change is rapid.  

    Change is an unavoidable facet of the business world. Whether propelled by technological leaps, organisational restructuring, or new strategic directions, adapting to change is pivotal for any business’s survival and growth. This is precisely where change management training takes centre stage. 

    people dont fit neatly

    How Can Change Management Training Help?

    Change is challenging due to human nature’s penchant for security, familiarity, and predictability. Our Change Management Training seeks to equip individuals with strategies to understand the challenges that come with this fear, manage change effectively and promote a healthier, more resilient workplace.  

    Change Management Training is a crucial resource that equips individuals and organisations to adeptly navigate the potentially turbulent waters of transformation.  

    It’s more than just a course – it’s an essential tool for building resilience, adaptability, and innovation. 

    time for change
    • Empowering Individuals: This training bolsters the capacity of each team member to understand, adapt to, and champion change, thereby playing an active role in the organisation’s evolution.  
    • Enhancing Communication: Our training provides strategies for effective communication, ensuring everyone is heard and understood. This creates a culture of transparency and inclusivity.  
    • Mitigating Risk: By anticipating potential pitfalls and resistance to change, our training equips teams to tackle these challenges proactively and minimise disruptions to productivity.  
    • Optimising Efficiency: Change Management Training helps refine processes and workflows, enabling the smooth transition from old systems to new ones while avoiding unnecessary duplication of effort.  
    • Promoting Sustainability: Lastly, the training ensures that changes are not merely temporary fixes but sustainable solutions that contribute to long-term growth.

    Change Management Training is about more than managing change; it’s about embracing it as a strategic advantage. 

    What is Covered in Change Management Training?

    Essential for organisations seeking competitiveness and agility in today’s dynamic business environment, Change Management Training imparts professionals with the necessary knowledge and skills to navigate organisational changes effectively. 

    Our Change Management Training course is crafted to provide in-depth insights into key areas of change management. Introducing change management theory and principles emphasises the significance of embracing change rather than resisting it. 

    Participants progress through training on the stages of change, covering planning, implementation, stabilisation, and review. This section offers a crucial roadmap for managers to seamlessly integrate changes into the business process. 

    Addressing the human aspect of change, our training focuses on understanding and managing the emotional and psychological impact on employees. It explores strategies for effective communication during change, stakeholder involvement, and methods to mitigate resistance. 

    The course also delves into the leadership role in change management, emphasising the need for strong, supportive leaders who can inspire teams, manage uncertainty, and drive necessary changes. 

    Additionally, we include a section on measuring the success of change initiatives. This part teaches participants how to assess the success of a change initiative and make necessary adjustments for continuous improvement. 

    Our training blends theoretical knowledge with practical strategies, ensuring teams are well-prepared to navigate changes. Participants should exit the course with the ability to manage change effectively, enhancing their resilience and adaptability to future changes. 

    Successful change management isn’t just about handling change today but positioning your organisation for success in the ever-evolving business landscape.

    The Change Curve

    One concept that stands out vividly in the dynamic landscape of Change Management Training is the Change Curve. This psychologically rooted model offers a profound insight into the human response to significant shifts, unveiling four primary stages:  

    • Shock or denial,  
    • Anger or frustration,  
    • Exploration, 
    • Acceptance.

    The initial stage, shock or denial, unfolds immediately after the change announcement, marked by disbelief and resistance as individuals grapple with the unfamiliar. Yet, this phase is fleeting, yielding to the second stage of anger or frustration, where people may feel threatened or unsettled, expressing their discontent. 

    Transitioning into the exploration phase, the initial resistance begins to ebb away. People actively seek information about the change, delve into its implications, and contemplate how to adapt. This stage is often pivotal in the change management training process. 

    The ultimate destination is the acceptance stage, where adaptation takes root. Individuals embrace the change, seamlessly integrating it into their work patterns and behaviours. This stage signifies a triumphant transition, the ultimate goal of change management training. 

    PMAC’s Change Management Training Programs are meticulously crafted to guide teams through each nuanced stage of the Change Curve. In our warm and supportive environment, we furnish the tools and insights necessary to navigate change effectively, ensuring the maintenance of mental well-being throughout the transformative process.

    Why Change Management Training is Beneficial in the Workplace

    Change Management Training serves as a vital preparation for individuals and teams, equipping them to navigate the uncertainties and challenges accompanying organisational change. This training facilitates a seamless transition from old practices to new methodologies by imparting essential knowledge, skills, and strategies. 

    The benefits of Change Management Training are manifold. Firstly, it enhances communication within the organisation. Well-informed employees grasp the reasons behind changes, enabling them to articulate this understanding to their colleagues, thereby reducing resistance and encouraging unity.

    dyk consulting

    Lastly, Change Management Training contributes to organisational performance. Businesses can uphold or even elevate their operational efficiency and customer satisfaction by guiding employees through change. In the long run, this positions the organisation to remain competitive and thrive in the ever-evolving business landscape. 

    Improved Resilience

    Adapting is paramount for an organisation’s sustained success in an ever-changing business landscape. Among the many advantages of implementing change management training in the workplace, the most notable is the enhanced resilience it instils in employees. 

    Individuals equipped with change management training are better prepared to navigate the pressures and uncertainties of organisational transformations. They possess the skills to anticipate, respond to, and navigate changing circumstances without feeling overwhelmed. This heightened resilience not only improves their personal well-being but also contributes positively to the business’s overall performance. 

    Change management training nurtures a growth-oriented mindset among employees. It empowers them to view change not as a threat but as an opportunity for improvement and innovation. With this outlook, they are more inclined to embrace change willingly, fostering a culture of resilience permeating the entire organisation. 

    Our Change Management Training plays a pivotal role in building a resilient workforce that is well-prepared to face future challenges. By investing in this training, businesses can cultivate healthier and more adaptable teams capable of thriving in an ever-changing business environment.  

    Consequently, this heightened resilience can lead to improved productivity, greater job satisfaction, and, ultimately, the fortification of a stronger, more robust organisation. 


    Change Management training is a course designed for businesses, to help employees or managers better cope with change in a business. Restructures or other signficant changes can have a negative impact on the culture and productivity of a workforce, which is why it’s important to ensure change is managed appropriately.

    We cover as much content as time allows, typically anywhere from 2-6 hours depending on how much time you have to spare. We can customise content to your organisation to ensure it is as relevant as possible. 

    Change Management training can be a valuable tool for all staff within a business. For managers, it can provide them useful tools and techniques to help manage and communicate change to their teams. For employees, it can help them manage change that may impact them directly, or those within their team. Reach out to our team to find out how it can benefit your organisation.

    Our sessions can run anywhere from 1 hour up to full day courses. The timing depends on how much content you wish to cover, and how much time you have available for the training. Contact our team to discuss your requirements further.

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