Improving Communication Between Teams

Why Does Communication Break Down Between Teams?

The ability to communicate effectively and efficiently is an important part of building a successful team – however, a vast majority of teams can struggle with breakdowns in communication. To fix this issue and avoid it becoming a reoccurring problem, it is important to recognise and understand why such breakdowns can happen and the causes. A common factor leading to breakdown in communications between teams is lack of clearly outlined expectations and objectives


By not having knowledge of how a certain role contributes to the team’s work and goals, employees may begin to feel frustrated. This can then lead to instances of misunderstanding and miscommunication. Therefore, it is crucial for teams to regularly meet to clearly outline any relevant objectives and goals, so that every member of the team grasps the direction they are working in.   
Another common cause of breakdown in communication is if the team feels unable to trust one another. When there is a low level of trust and understanding between team members, it will feel difficult for members to discuss and openly address issues as they will pre-empt judgement or criticism from other team members. To build trust within your team, it is important to ensure there is an open discussion amongst the team where all involved feel able to easily express themselves. 

Understanding Perspectives

An inability to understand different perspectives can be a factor when considering how communication can break down. One of the joys of working in a team is how different individuals may have different ways of approaching problems, finding solutions, etc. However, if there is not appropriate space for the differing opinions then this can lead to disagreements within the team, ultimately leading to a breakdown of communication. Creating a healthy environment where differing perspectives are supported and welcomed is key, as opposed to an environment where differences are judged or dismissed.  
Ineffective strategies for communication can be another contributing factor in why communication can break down between teams. Examples such as poorly written emails, inadequate meeting agendas and unclear instructions can create confusion amongst a team, easily leading to arguments if not nipped in the bud and addressed by those in leadership roles. By establishing clear, effective and concise communication strategies, this should aid in avoiding misunderstandings before they can happen.  

Misunderstandings When Communicating via Technology

Technology used by businesses has come a long way in recent years, providing organisations with more efficient and cost-effective ways to communicate with their employees. However, there are still potential pitfalls when it comes to communicating via technology. Below we explore some of the misunderstandings that can occur when trying to improve communication between teams: 

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Tone & Context: When using written forms of communication, such as email or instant messaging, it can be difficult for the recipient to interpret the sender’s tone accurately due to lack of visual cues like facial expressions and body language. This can lead to misunderstandings if a message is misinterpreted as being harsher or less sympathetic than intended.

Impatience: Without non-verbal cues such as eye contact or seeing someone tapping their foot impatiently, it can be hard for the recipient to gauge when a conversation has become rushed or impatient. Therefore, team members may not realise they are unintentionally rushing another member during a discussion or conversation which could result in feelings of frustration from both sides.

Clarity: Messages sent over technology can sometimes lack clarity due to poor choice of words or phrases used by the sender. Miscommunication can easily occur if team members are not able to understand each other’s messages clearly due to unclear language used by either party.

Brevity: Using digital forms of communication often leads people to respond with short replies and shortened words which again can lead to misunderstanding due to lack of detail and context provided by the sender.

Expectations: As well as missing out on verbal cues such as intonation and body language, messages sent over technology tend not to give an indication of what kind of response is expected from the receiver. This means that even if two people read the same message, they may have different interpretations based on their own expectations for how they should respond – thus creating further miscommunication when attempting to improve communication between teams in an organisation.

Communication Styles via Email

Communication styles via email have become a critical part of today’s digital workplace. By understanding how to effectively communicate via email and other digital channels, teams can develop better relationships, improve productivity, and achieve greater success.  

Email is a proven, effective method for communicating with colleagues, as it allows you to send messages quickly and easily. However, it’s important to remember that emails lack the context and tone of face-to-face communication. Therefore, it is essential to understand which communication styles work best in the digital workplace.  

One popular communication style for emails is the direct approach. This style involves being clear about what you need from a colleague or team member. Messages sent with this approach should be concise and include all relevant information. You should also provide clear instructions so that the recipient understands your expectations. For example, if you need a colleague to complete a project by a certain date, make sure your message includes the deadline along with any other necessary details.  

Another effective communication style for emails is the polite approach. In this style, you are respectful of the recipient’s time and preferences while still making your point clearly understood. When using this approach, consider adding polite phrases such as “please” or “thank you” to give your message an overall friendly vibe. Additionally, structure your sentences positively instead of negatively to create a more positive atmosphere in your email exchanges.  

Appropriate Language

When communicating via email it is important to think before sending messages and use appropriate language, regardless of what type of communication style you are using. It is easy for written words to be misinterpreted even if they seem innocuous or harmless at first glance – so always think twice before hitting send!  

By understanding how to use different communication styles in the context of emails effectively in the workplace, teams can ensure that they are building strong relationships with their colleagues and improving productivity overall within their organisation. 

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The Benefits of Team Building Days

Team building days can be incredibly beneficial to teams of any size; whether it’s a group of two or a large team, team building activities can help to improve communication between teams and foster stronger relationships. On top of that, there are many other advantages to participating in a team building day.  

Here are some of the biggest benefits of team building days: 

Improve Communication: Team building days provide an opportunity for members of a team to communicate openly and honestly with one another without fear of judgement or repercussion. This allows for more constructive conversations which leads to better problem solving and increased collaboration between team members.

Increased Trust: Collaborative activities can help to increase trust among teammates by creating an atmosphere that promotes teamwork and reinforce individual skills and strengths. This increases confidence in each other as well as the team, which is essential when trying to tackle complex problems together.

Improved Morale: Team building activities often involve having fun with one another; forcing everyone out of their comfort zone in a safe environment will result in improved morale among the group. This improved morale can translate into increased productivity and creativity within the workplace, leading to better results overall.

Boost Creativity: Activities such as brainstorming challenges or creative projects can get everyone thinking outside the box; ideas that may not have been considered before will be explored, leading to creative solutions which could ultimately improve how efficiently your company operates.

Develop Problem Solving Skills: By putting everyone into unfamiliar situations where they need to work together, you will be able to identify each member’s strengths and weaknesses and develop more effective problem-solving techniques as a unit rather than individuals working separately on their own tasks. 

From improving communication between teams to increasing morale throughout the workplace, it is clear that taking part in regular team building days is incredibly beneficial for businesses of all sizes and industries – no matter what your end goal is, spending time engaging with one another will always benefit your company! 

Mentalising and Recognising the Challenges Other Teams Face

The ability to effectively communicate between teams is an important part of any business. One way to improve communication is through mentalising and recognising the challenges that different teams face. Mentalising involves understanding another person’s behaviour from their point of view, while recognising the challenges other teams face means being aware of the difficulties that come with working in a team or group.  

Mentalising is essential for effective communication within teams, as it helps to create a better understanding between members and promotes collaboration. It allows us to put ourselves in someone else’s shoes and consider how they may be feeling or what their motivations might be when acting a certain way. This can help us to see things from different perspectives and allows us to view situations more objectively, leading to more informed decisions being made.  

Recognising the challenges other teams face also has benefits when it comes to improving communication between teams. By understanding the issues that come with working as part of a team or group, we can adjust our expectations accordingly and appreciate the pressure they may be under. This can allow us to better collaborate with them, and make allowances for any frustrations or frustrations we may encounter in our interactions with them.  

By combining mentalising and recognising the challenges other teams face into our approach to communication between teams, businesses can promote better relationships between departments and foster collaboration across the organisation – resulting in improved efficiency, productivity and morale. 

Re-aligning to a Shared Goal Across Teams

Effective communication between teams is essential for achieving success in any organisation or business. Without clear and open communication, teams may struggle to reach a shared goal, resulting in poor performance and underutilised resources. To ensure that teams are aligned to a single vision and purpose, it is important to focus on building strong communication channels between them. Re-aligning to a shared goal across teams can be done in several ways.  

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One important step for re-aligning to a shared goal is to create an environment of trust and mutual understanding between members of the team. This means encouraging open dialogue, listening actively, and being willing to negotiate when needed. It also means celebrating successes and acknowledging mistakes so everyone feels comfortable taking risks and trying new things. When there is trust in the team, members will be more likely to share their ideas and collaborate towards a collective goal.  

In order to ensure that teams remain aligned with the same shared vision, it is important that they clearly understand each other’s roles within the organisation or business. Creating job descriptions and outlining expectations can help keep everyone on the same page regarding who does what tasks. Ensuring that all team members have clear roles helps them stay focused on their individual goals while still working towards the ultimate outcome of the group project or initiative.

Meeting with Teams

It’s important for leaders of teams to meet regularly with their team members in order to review progress towards the shared goal as well as discuss any challenges or issues faced by individuals or groups within the team. These ‘check-ins’ offer an opportunity for feedback from both sides which can be used to adjust strategies or tactics moving forward if needed. Regular meetings also allow managers an opportunity to address any potential conflicts before they become too serious, keeping morale high amongst employees whilst still keeping them focused on achieving their goals together as a team.  

Providing incentives for good performance is another great way to keep teams motivated towards achieving their common goal. Recognising individual accomplishments as well as group achievements will go a long way towards boosting morale amongst team members while nurturing collaboration between different departments at the same time. Whether it’s special rewards like praise or more tangible awards such as additional vacation days or bonuses, recognising success always goes a long way towards improving motivation levels across all departments of your business or organisation!  

By creating trust through clarity about roles within their organisations, having regular check-ins between leaders & employees, as well as providing incentives for good performance; businesses can foster effective communication between employees throughout different departments with the end goal of re-aligning them all towards achieving one shared vision! 

Recognising Strengths of Other Teams and Expressing Gratitude

Improving communication between teams can be a difficult task, but recognising the strengths of other teams and expressing gratitude is an important step that must be taken. By doing so, teams can build relationships based on trust and respect that will lay the groundwork for effective communication in the future. Here are some tips to help you recognise and express gratitude for other team’s strengths: 

Acknowledge and Celebrate Other Team’s Achievements: Showing appreciation for what others have achieved not only builds trust between teams, but also encourages positive behaviour in the workplace. Take time to congratulate team members who have gone above and beyond their duties or accomplished something significant.  

Offer Praise Publicly: Even if it’s just a simple word of thanks or recognition, expressing praise publicly rather than privately will encourage others to work harder to achieve similar success in the future.  

Discuss Ideas with Open Mindedness: Instead of dismissing ideas from others out of hand due to differences in opinion, approach conversations with open mindedness and actively listen to what they have to say. Doing so will allow you to learn more about how they think and may even lead to insights into better ways of working together as a team.  

Ask For Assistance When Needed: Don’t be afraid to reach out for help when needed. Asking for assistance shows humility but also demonstrates that you value their opinions and expertise which will further foster a cooperative relationship between teams.  

Express Gratitude Through Action: Saying thank you is great, but it can go much further when expressed through action such as providing additional resources or support when needed. Taking the time to show gratitude through tangible actions shows your appreciation in a meaningful way that builds stronger bonds between teams over time.  

Recognising strengths of other teams and expressing gratitude are essential steps for improving communication between teams. This process helps build trust and respect which will form the foundation for future collaboration among all members of an organisation—and ultimately result in greater success across the board. 

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