Fully Accredited Training
Qualified & Experienced Trainers
Full UK Coverage
Employee Resources
Overcome Difficult Conversations in the Workplace
Difficult conversations are an inevitable part of life, especially within the workplace. Whether it’s an employee expressing their dissatisfaction with their job, or a manager discussing a disciplinary issue, difficult conversations can be a challenge to navigate.
De-Escalating Conflict in The Workplace
When it comes to de-escalating conflict in the workplace, understanding the most common predictors of hostility and aggression can be a key step in preventing them. Hostility and aggression can manifest in many forms, from verbal outbursts to physical confrontations. Identifying these potential triggers before they become an issue is essential for creating a healthy work environment.
Manager Resources
The Benefits of Conflict Resolution Training in the Workplace
Conflict resolution training is a great way to help businesses and their employees navigate difficult conversations and challenging situations that often arise in the workplace. When a conflict arises, it is important to have the right tools and strategies in place to ensure that the situation is resolved quickly and effectively. We explore the benefits of conflict resolution training in the workplace.
How to Handle Conflict at Work: A Guide for Managers
Conflict at work is an unavoidable part of any workplace. It occurs when two or more employees have opposing views or objectives, or when communication breaks down. Conflict can range from minor disagreements to more serious issues such as bullying or harassment, and can have a negative effect on productivity, team morale and the overall working environment. We explore how to handle conflict at work.


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4.8 rating 267 reviews
Terry F. ★★★★★
I enjoyed the training that my company provided for us. Very informative and engaging.
Posted 7 months ago
Angela Tietze ★★★★★
Fun, informative and engaging. Such a big weight off my shoulders now.
Posted 2 months ago
Simon D. ★★★★★
Good location for the training. Easily accessible and interesting course.
Posted 4 months ago
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Our professional trainers have all the relevant experience to ensure you receive the highest quality training
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Our courses are specifically designed to provide results, whether it be increased productivity or reduced sick time