Conflict Management Resources

Fully Accredited Training

Qualified & Experienced Trainers

Full UK Coverage

Employee Resources

Overcome Difficult Conversations in the Workplace

Difficult conversations are an inevitable part of life, especially within the workplace. Whether it’s an employee expressing their dissatisfaction with their job, or a manager discussing a disciplinary issue, difficult conversations can be a challenge to navigate.

De-Escalating Conflict in The Workplace

When it comes to de-escalating conflict in the workplace, understanding the most common predictors of hostility and aggression can be a key step in preventing them. Hostility and aggression can manifest in many forms, from verbal outbursts to physical confrontations. Identifying these potential triggers before they become an issue is essential for creating a healthy work environment.  

Manager Resources

The Benefits of Conflict Resolution Training in the Workplace

Conflict resolution training is a great way to help businesses and their employees navigate difficult conversations and challenging situations that often arise in the workplace. When a conflict arises, it is important to have the right tools and strategies in place to ensure that the situation is resolved quickly and effectively. We explore the benefits of conflict resolution training in the workplace.

How to Handle Conflict at Work: A Guide for Managers

Conflict at work is an unavoidable part of any workplace. It occurs when two or more employees have opposing views or objectives, or when communication breaks down. Conflict can range from minor disagreements to more serious issues such as bullying or harassment, and can have a negative effect on productivity, team morale and the overall working environment. We explore how to handle conflict at work.

How to Deal With Conflict at Work as a Manager

Handling conflict between employees is part and parcel of your job as a manager. It may not be an enjoyable responsibility, but it is a critical aspect of your role. Why? Unresolved disagreements aren’t just unpleasant for the people involved; conflict in the workplace has a massive negative impact on a business as a whole.  


4.8 rating 267 reviews

Terry F.         

I enjoyed the training that my company provided for us. Very informative and engaging.

Posted 7 months ago

Angela Tietze       

Fun, informative and engaging. Such a big weight off  my shoulders now.

Posted 2 months ago

Simon D.         

Good location for the training. Easily accessible and interesting course. 

Posted 4 months ago

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